Digital Product Policy

Last Updated: June 25, 2026

This policy explains how BeReadyDocs handles digital product delivery, download issues, and refund requests for planners, binders, logs, trackers, and ebooks sold through linked third-party storefronts.

Digital Delivery

BeReadyDocs products are digital downloads. No physical items are shipped. Delivery timing, file hosting, and access steps may depend on the storefront or delivery platform used for the transaction.

Where Purchases Occur

Most paid products are sold through Etsy. Checkout handling, payment processing, taxes, and transaction records may therefore be subject to Etsy's own policies and tools in addition to this page.

Download Support

If you complete a purchase but cannot access your files, contact us with your order details and a short description of the problem. We will review the issue and help confirm the correct download path or replacement file delivery where appropriate.

Refunds and Exchanges

Because BeReadyDocs products are digital and can be downloaded immediately, refunds and exchanges are generally not offered once a file has been accessed or delivered, except where required by law or where there is a verified file defect, duplicate purchase, or delivery failure that cannot be reasonably corrected.

File Issues

If a file is corrupted, incomplete, materially different from its listing description, or otherwise unusable in a normal supported application, contact us and we will work to provide a corrected file, updated instructions, or another practical remedy.

Customer Responsibilities

• Review listing descriptions, included formats, and compatibility notes before purchase.
• Use current PDF, word-processing, or browser tools appropriate for the file type.
• Save a backup copy after downloading your files.

Personal Use Only

Purchased files are licensed for personal use unless a listing explicitly states otherwise. They may not be resold, shared publicly, redistributed, or repackaged for commercial use.

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